Privacy Policy
Last Updated: 2026
Concept Virtuel ("we," "us," "our," or "Company") operates conceptvirtuel.ca (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter sign-ups, or account registrations, we may collect your name, email address, phone number, and other identifying information.
- Technical Information: We automatically collect your Internet Protocol (IP) address, browser type, operating system, referring URLs, and pages visited.
- Cookie Data: We use cookies and similar tracking technologies to monitor activity on our Site and store certain preferences.
- Usage Data: We collect information about how you interact with our Site, including clicks, time spent on pages, and navigation patterns.
How We Use Information
We use the collected information for the following purposes:
- To operate, maintain, and improve our Site and services
- To perform affiliate tracking and commission calculations with partner casinos and sportsbooks
- To conduct analytics and understand user behavior and preferences
- To send promotional content, newsletters, and updates (with your consent)
- To respond to inquiries and provide customer support
- To detect, prevent, and address fraud, security issues, and technical problems
- To comply with legal obligations and enforce our Terms of Service
Cookie Policy
Our Site uses cookies and similar tracking technologies for the following purposes:
- Essential Cookies: Required for Site functionality and security
- Analytics Cookies: Help us understand user behavior through platforms like Google Analytics
- Affiliate Tracking Cookies: Used to track referrals and commissions from partner casinos and sportsbooks
- Marketing Cookies: Used to deliver personalized advertising and retargeting
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may impair Site functionality.
Third-Party Links
Our Site contains links and affiliate partnerships with third-party casino operators, sportsbooks, and other gambling affiliates. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policies of any third-party sites before providing your personal information. Your use of third-party sites is subject to their own terms and conditions.
Your Rights
Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Opt-out of analytics and tracking cookies
To exercise these rights, please contact us using the information provided in the Contact Us section below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Affiliate tracking data may be retained for accounting and audit purposes in accordance with standard business practices. You may request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@conceptvirtuel.ca
We will respond to your inquiry within thirty (30) days.
Disclaimer: This Site is intended for informational purposes only and is not an endorsement of gambling. Users must comply with all applicable federal, provincial, and local laws regarding online gambling in their jurisdiction. If you are in a province where online gambling is restricted, please do not use our affiliate links.